We have been back with our other cat and our recently adopted new addition. They're very considerate and understanding, especially the vet. I feel like she truly has our cats' interests in mind and she knows how important they are to us.
I'm so grateful we were able to find Somers for the last days of our little boy's life.
Dr. Hensen is the most caring vet I have ever met. This is the first vet's office that I have ever taken my pet to that did repeated follow-up calls to check on the status of my pet. Was unbelievably
sympathetic and caring when I had to have a prior beloved pet put to sleep. I highly recommend Dr. Hensen.
Everyone at the office is very nice and caring. Dr. Hensen is very thorough and is happy to take the time to explain in detail and answer all my questions which I appreciate very much. She doesn't make me feel hurried, which I have experienced at other offices. When I was out of work, they let me make payments even though they don't typically do that. Very helpful! They will cut my cats nails during an office visit without charging extra when I ask them. About a year ago, I had to put one of my beloved cats to sleep. They were very supportive and kind. They made the whole terrible ordeal much easier to deal with. The only thing I disagree with is that they charge for an exam every time, regardless of what you're there for. For example, one time I had just spent quite a bit of money on a check up, shots, etc. for my cat. The whole workup. I had to return 3 weeks later for a booster shot and was charged for another whole exam even though my cat had just had a thorough examination three weeks earlier. In that situation, I just don't think that is fair. But that is the only negative comment I have, overall they are a great veterinary office and worth five stars.
Dr. Hensen is very thorough and explains issues so you can understand. I recommend her wholeheartedly. She and her staff are very helpful no matter how small my concerns are.
We bought our fifteen year old dog Mitsey to this hospital with a lump on her leg. Dr. Hensen performed surgery and the outcome was a tremendous success. Mitsey healed beautifully and there was no scarring. Dr.Hensen and the staff were very compassionate and patient. Many vets in the past did not want to treat our dog because of her health and age. Mitsey is strong and healthy today thanks to Dr. Hensen. We highly recommend this facility for their superb skillful knowledge and superior excellence.
We came to Somers with a very sick cat, looking for a second opinion. We didn't feel that the vet he'd been seeing was treating him with a lot of love and he was our baby. Sadly, the diagnosis was bad and we had to have him out down shortly thereafter. But in that small window of time, he was treated with the utmost care. On the day we said goodbye, the staff was accommodating and caring, even crying alongside us. The next day, they sent us flowers, which was so thoughtful (and they'd made him a lovely coffin so we could bury him).
Somers Veterinary Hospital is a US Veterinary Care based in Somers, Connecticut. Somers Veterinary Hospital is located at 63 S Rd, Somers, CT 06071, USA.
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